Book Appointment Now
Privacy Policy
Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services or website.
Information We Collect
We may collect the following types of information:
- Personal Information: Your name, address, email, and phone number, provided when you contact us or use our services.
- Service Details: Information about the locksmith services you request.
- Payment Information: Details required for processing payments securely.
- Technical Data: IP address, browser type, and device information collected via cookies or other technologies.
How We Use Your Information
The information we collect is used to:
- Provide and deliver locksmith services.
- Respond to your inquiries and offer customer support.
- Process payments and maintain transaction records.
- Improve our website and services through analytics.
- Send you promotional materials if you opt-in to receive them.
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service Providers: Third-party vendors assisting in service delivery, such as payment processors.
- Legal Obligations: Authorities if required by law or in response to valid legal processes.
- Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity.
Data Security
We take your data security seriously and implement measures to protect it, including:
- Encryption of sensitive data.
- Regular security audits and software updates.
- Limiting access to personal data to authorized personnel only.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, your data will be securely deleted or anonymized.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data, subject to legal or contractual obligations.
- Object to or restrict certain types of data processing.
- Withdraw consent for data usage, where applicable.
To exercise your rights, please contact us at:
- Email: [email protected]
- Phone: (020) 7096 9982
Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
- Email: [email protected]
- Phone: (020) 7096 9982
Thank you for trusting London Locksmith with your information. We are dedicated to protecting your privacy and ensuring transparency in our data handling practices.